New Reviewer

Where is my ride?

Called and arranged for pickup but so far have not heard from my ride,
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ID
#2008677 Review #2008677 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Deliver product or service ordered
New Reviewer

I didnt schedule a ride

My phone is cracked really bad an it glitcheda scedualed a ride I didnt know until the guy was here i didn't scedual it now im 17$ less for a ride i didjt 1 take an 2 scedual. It was to late I didnt even know there was a ride until he was out side my house

User's recommendation: Don't leave your credit card attached lyft might charge you even uf uts an accident.

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ID
#2008583 Review #2008583 is a subjective opinion of poster.
Service
Lyft Taxi Service
Pros
  • Helpful
Cons
  • Scammer and con artists
  • Bad coustomer service
Loss
$18
Preferred solution
Full refund
New Reviewer

Need to get history how long i have been working.

Im about to get house i need someone to spoke or text for me with my realstate to let know that i have been working cross 2 year for lyft company.
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ID
#2008560 Review #2008560 is a subjective opinion of poster.
Preferred solution
Job history
New Reviewer

My phone (which was verified) cannot call a passenger, as it says that it has not been verified

Various times when Im picking up a passenger, Ive had to call them (maybe theyre in the wrong place or they moved or changed pickup location) and instead of the call going to e passenger, it goes to a recorded message saying that Im using a phone that hasnt been verified. My phone HAS BEEN verified and this an be a very bad situation. Last night I got a call from a passenger waiting to be picked up but the app had a totally different pick up. This is NOT GOOD and totally unacceptable! I signed off after that last ride and havent been back on yet.
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ID
#2008466 Review #2008466 is a subjective opinion of poster.
Loss
$30
Preferred solution
Fix your system!!
New Reviewer

The drive didnt pick me up

I gave the driver directions &;;; he went to the wrong location. I called him 2 times & spoke to him once, verbally giving directions. He confirmed where to pick me up, but he cancelled the ride & charged me 5.00.
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ID
#2008455 Review #2008455 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Charged me and never got a driver

I want my money back you're charging me for ride that never came so I want my money back
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ID
#2008168 Review #2008168 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

Charged me a membership fee of $19.99 on 6/19/2020 and I never asked for or applied for service. My name is laurie Murphy and my phone number is 202 878-**** and gmail account is lmurphy012161@***l.

Please credit my account thank you.
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ID
#2008100 Review #2008100 is a subjective opinion of poster.
Location
Baltimore, Maryland
Service
Lyft Customer Care
New Reviewer

Verify phone number

When I tried to call the rider to let them know Im outside or cancel a ride they say my phone number is not verified
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ID
#2008026 Review #2008026 is a subjective opinion of poster.
Location
Athens, Georgia
Preferred solution
Apology
New Reviewer

NEED MY REFUND

Lyft could not find a driver to pick me up waited 30 min still Lyft trying to find a driver cancelled ride now were is my refund

User's recommendation: Use pay pal to Lyft so they don’t still your money.

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ID
#2008005 Review #2008005 is a subjective opinion of poster.
Service
Lyft Pick Up Service
Cons
  • Unauthorized transactions
  • Longer wait times
Loss
$23
Preferred solution
Full refund
New Reviewer

Card got charged twice in another state

I got charge twice for a ride
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ID
#2007756 Review #2007756 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$11
Preferred solution
Full refund
New Reviewer

Question about my account

Someone called me caliming to be from lyft stating that I was entitled to a bonus that eoyld be deposited into my account. They called from a computer line on a fake lyft request
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ID
#2007748 Review #2007748 is a subjective opinion of poster.
Product
Lyft Account
Cons
  • Cant speak to anyone
Preferred solution
Na

Overcharge for a cancelled lyft

Hey I received an overcharge of $41.70 for a lyft that was cancelled and I received a messaged that when I cancelled it they wouldn’t be charging me any money
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ID
#2007691 Review #2007691 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Lyft took my money and don't send a ride

I ordered a Lyft and it didn't send me no car however you guys took my money.
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ID
#2007526 Review #2007526 is a subjective opinion of poster.
Loss
$21
Preferred solution
Full refund
New Reviewer

Lyft is charging me for what I already paid for

LYFT IS TAKING MY MONEY
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ID
#2007478 Review #2007478 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Charge for cancelled ride

I was charged for a ride I didnt take, I changed the destination, charge is incorrect

User's recommendation: Use Uber.

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ID
#2007399 Review #2007399 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund