Conor Otz
map-marker Los Angeles, California

Billing

*** and die your piece of *** no customer service *** and die *** *** democrats. You want *** more fucknoff
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User's recommendation: Not to use your *** for company

1 comment
Guest

LOLOLOLOLOL

Aurora M Wnl

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Verified Reviewer
| map-marker Hayward, California

Lost phone

Hello my brother lost his phone in the Lyft on Monday night he had a account his number is (916)519-**** please call me back (916)602-****
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Payman S Xdj
map-marker Chicago, Illinois

Last item

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My daughter left a sweater in a drivers car. We tried using the automated system which makes you feel like youre speaking to a person. First we tried calling through the app. No one picked up. Then after three attempts, it didnt allow any further calls. Driver never responded. When we tried to use the automated site kept giving us a circular computer generated algorithm. I never got the sweater back
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Loss:
$150

Preferred solution: My lost item back

User's recommendation: Driver never responded. When we tried to use the automated site kept giving us a circular computer generated algorithm. I never got the sweater back

Lu B Pkh

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Verified Reviewer
| map-marker New York, New York

Overcharged ***

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Driver kept driving on my account after drop off I called him and did not pick up the phone Lyft face me refund gif my trip but not for second which was not mine like 55 dol They owe me Horrible driver abd can't reach anybody on stupid app May not use Lyft anymore my trip ended by he kept like I was still riding
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Loss:
$65

User's recommendation: Make sure when your trip ends check on your app it did

Shiedgar P Qnl

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Verified Buyer
|

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Verified Reviewer
| map-marker Santa Clara, California

Report a driver and request my refund

Lyft - Report a driver and request my refund
He drove off on me with my children. And he wasnt at the right location where I needed to be picked up
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Loss:
$6

Preferred solution: Full refund

Wadhah H
map-marker Oakland, California

My account spending

Lyft - My account spending
I dont know why is my account sending I need to know why Because I dont do anything to make it spending can you help me
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Preferred solution: Help

Anonymous
map-marker Syracuse, New York

Dispute

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I was charged $ 22 for the exact ride earlier the same day. That charge was $7.49 why the discrepancy. I would a refund for the difference
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Abdullah A Mao

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Verified Reviewer
| map-marker Baltimore, Maryland

Overcharged for ride

I was shown $ 30 ride with Kurt on 9/4/22. Extremely surprised for being charged $90. Drivers GPS was not working well and he took wrong turns. I was not only late for work but also was charged extra. Please look into this and arrange for a refund Thank
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Loss:
$60

Preferred solution: Price reduction

Cody H Hkp
map-marker Greenwood Village, Colorado

I can't get a Lyft direct card even though my driver account shows my address.

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Lyft direct app is a joke, it never send the code number nor email. And on the driver app it claims I have no address when I clearly do
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Kamini M Ukq

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Verified Reviewer
| map-marker Brampton, Ontario

Fraud

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Hey, you guys have charged me with extra 20$ for the last ride. Why ?? There was no damage. Driver is making false accusations and lyft is doing fraud with me.
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Loss:
$38

Preferred solution: Full refund

Vanessa O Wse

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Verified Reviewer
| map-marker Bellevue, Washington

Want my credit card taken off

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I have been trying to get in contact with Lyft all day I have been getting the run around and have been put on hold for hours. I have been disconnected over over again
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Preferred solution: I just to have my visa debit card removed because I just wanted to confirm a trip but it did not happen

Monica C Yvp

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Verified Reviewer
| map-marker Dacula, Georgia

No response from neither calls or from the app

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Regular rider with Lyft for over 5 years and find communicating with them very poor I ready want to dispute a charge with them
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Loss:
$12

Preferred solution: To discus a transaction from my bank statements

User's recommendation: Negative

Anonymous
map-marker Newark, New Jersey

My application in on hold

Lyft - My application in on hold
I want to know my application status please if I needed send information please send me a link I'll send back thank you and have a nice day
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Sandra M Wzk

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Verified Reviewer
| map-marker Boca Raton, Florida

I got over charged

When I booked the rude was only $8.98, Now after I get home and I checked my email from Lyft about the charges I saw a ridiculous charged $47.98, for like only 10 minutes drive, because I live very closed from the market place Lyft pick me up, so now Im trying to get the rest of my money back and they dont answer the phone
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Cons:
  • Over charged price for only 10 minutes ride

Preferred solution: Price reduction

User's recommendation: Nope

Anonymous
map-marker San Diego, California

Lousy service, inadequate communication

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Your driver was scheduled to pick me up at 4:45 a.m. I received several updates saying he was on his way.

After not arriving at 5:05 I tried to call the driver but I received a call saying he could no longer accept calls. He apparently went to the wrong address. I have never had a cab or a driver not show up because there has never been a problem with gps not directing them to the wrong address. I received a subsequent msg saying there would be another driver arriving at 7:15.

Great idea my flight was at 6:15. Rather then waste my time with Lyft I decided to drive my car to the airport and park in airport parking. In the meantime Lyft said I would be assessed cancellation fees. You've got to be kidding.

Your inconvenience cost me another $80 in parking fees, thanks a lot. I will never use Lyft again and will let my friends know about your incompetence.

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User's recommendation: Not a chance

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