Lyft
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Chesapeake, VirginiaI Was charged with an extra ride that I did not take
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Elizabeth, New JerseyFalse accusations on me, so my account was deactivated
- Some drivers are nice
Preferred solution: To contact the customer before taking any actions on deactivating someone's account, it wasn't fair because I have been a customer for 5yrs
Lost phone
User's recommendation: Don't use lyft
I applied to be a Lyft driver uploaded my drivers license and haven't heard anything back
Preferred solution: A answer
Lost keys
Preferred solution: My keys
Responsive and responsible
To find out informationTo find Been trying to resolve this information I’m not rating on out who use my card someone use fraudulent on my card on July 6
- Have good prices
- Cheating
- Cheats
- Canceling
- Always canceling
Preferred solution: To find out who use my card And where they went addresses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasDriver went to wrong address he posted came to 701 Preston he went to 907 Preston and that was all the money I had for today to get to work and now I don't have no money in my card to get to work beca
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lakewood, CaliforniaA Lyft driver took off with my phone, her name is Hellen, it was my phone
- To hard to get help
- This is the first time i seen this happen
Preferred solution: Deliver product or service ordered
User's recommendation: Be careful with your belongings
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spring, TexasNo show scheduled ride to airport
- Never picked up
Preferred solution: Apology
User's recommendation: And thankfully was able to secure a ride within 15 minutes. We arrived at airport with minutes to spare. Do not use them if the ride is important!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMoney issues
I have been charged for $24.99 and $8.53 at Lyft yesterday one minute from each other and the Lyft app keeps trying to charge my card today with a transaction of $25 dollars and another ten minutes ago of one cents to charge my card for rides I havent took or charging my for I dont know what honestly! I really think this was supposed to hold and now have some error where its charging my card I have proof from my back of all the times I was charged and I have proof of my ride history Lyft been over charging me yesterday and try to today I just looked and it looks like you guys owe me that whole charge of $8.53 and I owe you a penny that App say and I dont know how but Im dropping down my proof please give me what you owe me in the name of Jesus.
- Can be overcharged
- Lyft took the funds out of my card with out
Preferred solution: Full refund
Over charged
Preferred solution: Full refund
User's recommendation: Don't listen to driver if says his phone isn't working.
I was overcharged
User's recommendation: Watch your bank account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | The Bronx, New YorkQuestion answered
Preferred solution: Guarantee bonus
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkDispute a transaction
- Expect full refund
Preferred solution: Full refund
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Well maybe if you tell your parents right away that you lost your phone they won't be so angry. But you can only be angry at yourself for being careless.
Also if you think that Uber is better.
Think again. There are many children such as yourself who blame Uber when they leave their stuff behind and expect to be helped right away.