Driver went to pick me up at my drop off location.

Lyft - Driver went to pick me up at my drop off location.
Lyft - Driver went to pick me up at my drop off location.
Lyft - Driver went to pick me up at my drop off location.
I am disputing a $6.55 charge for a no show fee when I was literally standing in the road directly in front of the 37 main establishment which was the pick up location in Buford.The driver did not pull up to pick us up. Nowhere in sight. I requested a ride from that spot and did not move. Waited. Then driver cancelled and a new driver was assigned and the driver went to pick us up at the drop off location. Hello!? I am disputing that charge of $9.99 because Danielle was at fault and charged me a ride fee. Uncool.
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ID
#3706487 Review #3706487 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

Charges

Lyft - Charges
I need my $47.43 refunded to me ASAP you never sent a Lyft I ordered the lip it never came you people keep hitting my account and withdrawing money and needs to stop ASAP and refund my money back to me

User's recommendation: I wouldn’t recommend you to anyone.

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ID
#3706383 Review #3706383 is a subjective opinion of poster.
Loss
$4743
Preferred solution
Full refund

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New Reviewer

Horrible service No way to contact anyone

Lyft - Horrible service No way to contact anyone
No way to contact anyone I ordered a lift for my granddaughter it never came they charged my card and now this morning my card has been charged 6 more times for a lift that we never received you people owe me over $60 in Lyft charges and I want my money and theres no phone number to contact anyone

User's recommendation: Don’t use You people charge multiple times and then you don’t show up.

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ID
#3706330 Review #3706330 is a subjective opinion of poster.
Pros
  • Money able to talk
  • I just want my items back
Cons
  • Charged twice for a one way trip
  • Bad phone number on web site
Loss
$4743
Preferred solution
Full refund

Bad experience with you

This morning call for a ride the first driver never show up it says it will in 7 minute and he never show up and send me another driver that was ok. But I scheduled for ride in 15 minute. But Im complaining about the service when scheduled for driver at the time Im supposed have driver at that time. I was late to work and this inseparable for that I sure get a free ride because I was late to work
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ID
#3706315 Review #3706315 is a subjective opinion of poster.
Location
Queens, New York

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New Reviewer

Janiea.mccrae@***.com

Lyft - Janiea.mccrae@***.com
I'm pissed tf off I need to talk to someone I just want my money refund back to my account I never got a car scooter bike car that's *** 100

User's recommendation: My 100 dollars was taken off my card I didn't use no bike scooter or car I just want my money refunded.

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ID
#3706162 Review #3706162 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$100
Preferred solution
Full refund
New Reviewer

My daughter tried to get a Lyft navigation always seems to be a problem

My daughter tried to get a Lyft navigation always seems to be a problem
My daughter tried to get a Lyft navigation always seems to be a problem
My daughter tried to get a Lyft navigation always seems to be a problem
My daughter tried to get a Lyft navigation always seems to be a problem
My daughter tried to get a Lyft navigation always seems to be a problem
My daughter tried to get a Lyft navigation always seems to be a problem
When it comes too finding our apartment even though my daughter contacted the driver via text he still canceled her ride he almost hit her exiting the complex we live in then your company had the audacity too put a hold on her bank account for a substantial amount of money this is extremely disrespectful and she did nothing wrong she not only tried too contact the driver via text and phone calls in her account it states that the apartments are called the watermark and they are located behind the fire station

User's recommendation: I would not refer people and as soon as possible we will no longer be using Lyft services.

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ID
#3706108 Review #3706108 is a subjective opinion of poster.
Location
Auburn, Washington

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New Reviewer

I was never picked

I ordered a ride but they didn't show up and said they did and then an hour or more later said they were outside but I was no longer at location
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ID
#3706085 Review #3706085 is a subjective opinion of poster.
Location
San Antonio, Texas

Charged wrongly for my cancelation fee

Driver got there. I texted and said I was on way out and he took off. I rescheduled the ride and got him again. Didn't speak to him.

User's recommendation: Good luck he won't leave you.

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ID
#3706042 Review #3706042 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • Fast
Cons
  • Canceled my ride no reason but charged anyways

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New Reviewer

False report made by Lyft Driver

Hi, I received a notice from the App when I tried to request a ride on June 26, 2022. The notice said I am being suspended from rides for 2 day because I didnt follow community guidelines. I NEVER received any notice! I rode Lyft since 2016 and never recieved complaints EVER! This false report had to have come from the last driver "Tracie" who had a very nasty attitude because I thought the location was 2 blocks away from where the location actually was. She had a nasty attitude like she had to turn around and drive for miles and miles! She obviously was the one who filed a false report!
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ID
#3705887 Review #3705887 is a subjective opinion of poster.
Location
Tucker, Georgia
Preferred solution
Let the company propose a solution
New Reviewer
My husband lost his wallet in a lyft to LAX and it was found by a Lyft driver who would not 1. Give it back to him 2. He asked to meet her so he could get it from her so he could board his flight and she said she was ttpo busy and then wouldnt respond 3. He asked for...
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2 comments
#2201998

You should be careful and not write the driver “stole his wallet.”

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ID
#3705854 Review #3705854 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$300
Preferred solution
GET MY HUSBAND WALLET NOW CALL THE DRIVER IMMEDIATELY

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Verified Reviewer
New Reviewer

Was charged 5 dollars for missed ride

Original review updated by user Jun 25, 2022
I ordered a lyft earlier and I got a notification, no problem. My next ride I ordered one the app said five minutes and the driver was gone within 4 minutes of me ordering the ride. I got no call or notification or call, I saw him pull up and leave just like that. I thought he got an imergency, because he pulled up and left so fast. I ordered anther and he was there within minutes. I would like that 5 dollars placed back into my account. I am also fine with taking five dollars off my next ride.
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ID
#3705579 Review #3705579 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$5
Preferred solution
Full refund

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New Reviewer

I want a Refund

Lyft - I want a Refund
I ordered a lyft and my phone died I flagged the the driver down and tried to get my stuff and got left I need my money back

User's recommendation: Just make sure you have everything before you leave.

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ID
#3705543 Review #3705543 is a subjective opinion of poster.
Location
Covington, Georgia
Loss
$34
Preferred solution
Full refund
New Reviewer

How do you check if you have ordered a ride ahead that is there

No complaint I am just checking if ride input in for 29 at 5 is there do not know how to check a ride
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ID
#3705519 Review #3705519 is a subjective opinion of poster.
Location
Sound Beach, New York

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New Reviewer

Lost item return fee

I am a Lyft driver, on Wednesday 6-23-22, I returned sunglasses to daisy, picked her up in Gainesville and dropped her off in Denton. I returned keys ,to crystal picked her up at hawes Ln. I have not been paid for either one of these returns Jeannie Hamil Lyft driver
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ID
#3705504 Review #3705504 is a subjective opinion of poster.
Location
Lewisville, Texas
Preferred solution
Full refund

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New Reviewer

Over charged

I was charged 37.64 at first and it is still pending. Now I have a finalized charged of 46.67 so why was I charged twice
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ID
#3705423 Review #3705423 is a subjective opinion of poster.
Location
San Angelo, Texas
Loss
$38
Preferred solution
Let the company propose a solution