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Verified Reviewer
New Reviewer

Why am I getting complaints about my ride?

I just received a complaint regarding a ride about safety issues. I have been using LYFT for several years. I have never had issues before. The driver never said they had an issue. I am disabled and this is the only transportation I use for medical appts. etc. I need this service. This is my second complaint and I don't understand why. Could you please contact me regarding this. What was the complaint?
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ID
#3226393 Review #3226393 is a subjective opinion of poster.
Location
Richmond, California
Pros
  • Have good prices
Preferred solution
Let the company propose a solution
New Reviewer

Left behind

Driver drove me to Bank of America on Meridian and Apache trail agreed to stay there while I ran and cashed my check but he left me at the bank
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ID
#3226389 Review #3226389 is a subjective opinion of poster.
Location
Apache Junction, Arizona
Loss
$1000
Preferred solution
Full refund
New Reviewer

Need tax documents, 2016

Hello, I hope I contacted Lyft company that is a Ride share. Im requesting my W99 Tax Form From 2016. Could you please direct me on How I can Obtain these Documents. Thank you. Edward Rodriguez
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ID
#3226383 Review #3226383 is a subjective opinion of poster.
Location
San Jose, California
Preferred solution
2016 w99 Tax Form

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Verified Reviewer
New Reviewer

Charge for a ride I didn't take

My bank account shows I was charged 26 dollars for a ride I didn't take that ride got cancelled because the app couldn't find me a driver because it was snowing real bad.
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ID
#3226377 Review #3226377 is a subjective opinion of poster.
Location
Glen Burnie, Maryland
Loss
$26
Preferred solution
Full refund
New Reviewer

A recent charge

I just got a charge on my app for my card saying I was charged when I have never used this service and I would like to get my money back
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ID
#3226307 Review #3226307 is a subjective opinion of poster.
Location
Hopkinsville, Kentucky
Loss
$14
Preferred solution
Full refund
New Reviewer

Cancellations fee

My sister requested a lyft ride there was an issue was his car. He wanted her to do I'd heard to do another lift that he called her she was impossible. So he gave her a credit. She went to use the credit today and the lift rider wanted her to have a seat for her 5 year old so the lyft rider canceled the ride. It. She now has a cancelation fee and is unable to use her credit to get to where she's going.
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ID
#3226289 Review #3226289 is a subjective opinion of poster.
Location
Huntsville, Alabama
Pros
  • Great service to the community
Cons
  • No customer service when theres a problem
Loss
$5
Preferred solution
Full refund
New Reviewer

Had i unexpected charge to my bank account

I have several unexplained and incorrect charge's to my bank account, so my bank put a hold on my card .2 5 dollar cancel fee dated the the same day as my trip an unexplained fee of 12.07$ and 2 more charge's that don't say $ amount.
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ID
#3226287 Review #3226287 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Lyft charged $50.00 on my Dec 17, 2021 ride. They claimed it will be released after few days. My ride only cost $11.00+

12/17/21 ride $50 was held for $11.00 ride Please refund my money No need to Hold $50.00. I am a good customer never had any issue with the service Always been pleased with my rides and always tip, so why would you hold $50.00
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ID
#3226249 Review #3226249 is a subjective opinion of poster.
Location
West Orange, New Jersey
Pros
  • I jus want my money back
Preferred solution
The balance from $50.00. The ride cost $11+ the remaining change should be given back

My driver didn't show up

Lyft - My driver didn't show up
Lyft - My driver didn't show up
Call for a Lyft to go out and my driver didnt show up, call her multiples times no answer she didnt even get back to me and let me know whats going on and she cancel the ride without any reason. Her name is Maria shes driving a white Honda CRV 1CGL75
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ID
#3226244 Review #3226244 is a subjective opinion of poster.
Location
Boston, Massachusetts

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Verified Reviewer
New Reviewer

Verificar problemas con mi cuenta de lyft

Verificar problemas con mi cuenta de lyft
Buenas tardes. Quisiera verificar que sucede con cierta información sobre los antecedentes, ya que sale un 'considerar'en mis antecedentes. Aanteriormente no había tenido problemas referente un este problema. Hice las gestiones pertinentes en el momento que sucedió el caso, pero me esta ocasionando problemas.. Espero me puedan ayudar.
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ID
#3226050 Review #3226050 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

No person

No person to solve the problems I have a problem with the promotion code they gave me it Expires before the appointment date and the credit was for the appointment date theres no one to contact to help resolve the problem. Can someone help me
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ID
#3226037 Review #3226037 is a subjective opinion of poster.
Loss
$24
Preferred solution
Let the company propose a solution
New Reviewer

773-494-****

I need to speak to some one ASAP hello this is important please call Me at 773-494-**** thanks why you dont have a number

User's recommendation: Shenika.

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ID
#3226027 Review #3226027 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Car bloqueado

Hola, mi carro está bloqueado pero mis documentos están todos aprovados , que tengo que hacer? Ustedes me pueden llamar, ya envié muchas consultas y no me responden
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ID
#3225988 Review #3225988 is a subjective opinion of poster.
Location
Hayward, California

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Verified Reviewer
New Reviewer

Verificar problemas con mi cuenta de lyft

Verificar problemas con mi cuenta de lyft
Buenas tardes. Quisiera verificar que sucede con cierta información sobre los antecedentes, ya que sale un 'consider' en mis antecedentes. Aanteriormente no había tenido problemas referente a este problema. Hice las gestiones pertinentes en el momento que sucedió el caso, pero me esta ocasionando problemas.. Espero me puedan ayudar.
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ID
#3225966 Review #3225966 is a subjective opinion of poster.
Location
Warwick, Rhode Island
Pros
  • Quiero conducir
Cons
  • No hay reembolso
Preferred solution
Aclarar el informe para poder conducir & servir a la plataforma sin problemas.
New Reviewer

. Ride didn’t show

My ride did not show up and you charged me on my credit card anyway The second ride was 30 minutes late and you charged me double what you were supposed to charge me and Im angry I use Lyft almost every day and I dont appreciate being treated this way I want my money back!!!!
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ID
#3225955 Review #3225955 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Pros
  • Really got upset cause you all are taking my money
Cons
  • Customer services hard to resolve this issue
  • Horrible service
Preferred solution
Full refund