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Verified Reviewer
New Reviewer

Because I paid for a ride nobody showed up and then it booted me off my trip

I want my *** money back you guys don't bother coming out here to give me a *** ride but you guys could take my *** money what the *** is wrong with you I want my money back $41.99 and I want to see in my account today and if you don't believe me look me up b**** my name is schance buis

User's recommendation: dont *** with them.

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1 comment
#2057790

Lyft has a policy no matter what they will not pay you back. They let someone run up 477.69 dollars in Lyft rides and they gave me the name of the girl who did it, and told me to call her to get my money back.

So good luck, hands down they are the most dishonest crooked, idiotic company I have ever had the misfortune to deal with. I'm sorry this happened to you

ID
#2840970 Review #2840970 is a subjective opinion of poster.
Loss
$42
Preferred solution
Full refund

Unauthorized charges

I was charged 9.60 for a ride to San Francisco a Mexican restaurant at 9 something in the morning on September 3rd when I was at work at mcdonalds from 7am to 3pm so how can I be in two places at once and got a ride home at 3pm from lyft driver tim and my address is 64 east Gougac not 70 which is reported and I want my money back please and thank you because it was not me and I can prove it if need be
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ID
#2840966 Review #2840966 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Upload scheduled service

How do o do it and what form. I have a scheduled appointment but every doc loaded Lyft says wrong form
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ID
#2840767 Review #2840767 is a subjective opinion of poster.
Preferred solution
What scheduled safety inspection form are you looking for
New Reviewer

Driver left

I gave my daughter my bank card to pay for her Lyft. She set up a pickup at 13 Paula lane Middletown NY. The driver called from outside and said I'm here. She said ok I'm coming and as she got outside he was driving away and she was chasing him. I want my account credited for this injustice I was not only charged a ride fee but also a cancellation fee!? My phone number is 845541****. I don't want to have to take this matter to my bank as fraud . Please respond . Lisa Tompkins

User's recommendation: Not very good.

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ID
#2840687 Review #2840687 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Here's what Lyft has to say sending me an email: Dear Lyft Riders and Drivers, A new Texas law, SB8, threatens to punish drivers for getting people where they need to go specifically, women exercising their right to choose and to access the healthcare they need. We...
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1 comment
#2057743

What Uber and Lyft are doing is taking the driver out of the monitoring business. They don't have to look up every destination that they only learn about after accepting a ride.

They don't have to question a passenger or worry about being sued by something like you lurking out front taking down plate numbers after a driver was lied to. As to your deleting your account.

adios, Auf Wiedersehen/Tschuss. No one will miss you...

Featured
ID
#2840566 Review #2840566 is a subjective opinion of poster.
Cons
  • Donate to kill babies
  • Email me to fund killing babies
Preferred solution
NEVER TO USE LYFT AGAIN! SHAME ON YOU FOR SENDING ME AN EMAIL AND SUPPORTING PPH!!! WHY IN THE WORLD WOULD I DONATE TO KILL BABIES!!!! THEY AREN'T TISSUE! YOUR DRIVER HAS THE CHOICE TO DECIDE IF THEY ARE GONNA TAKE THE WOMAN BEFORE THEY ACCEPT!
New Reviewer

Awful customer Service

I have not been receiving rides over the past three weeks maybe one or two a d the pay is so low $3 and $4 dollars I do t make $40 dollars in a 6-8 hr shift

User's recommendation: Don’t drive for Lyft.

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ID
#2840485 Review #2840485 is a subjective opinion of poster.
Preferred solution
Speak with a live representative

Contact driver for lost item

A lady named Andrea texted me about retrieving lost keys and I could not find a text or email to retrieve the number to call the drivers.
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ID
#2840422 Review #2840422 is a subjective opinion of poster.
Location
Midvale, Utah

Have nit heard back nor has my account been credited for over charges

I've been overcharged on many accounts and never was credited back to my account you always take 4-5 dollars more then actual ride and I've yet to see that refunded to my account we are talking 40-50 $ here at this point I will not be using lyft in future one because I can never talk to a person to get this straight and two for being overcharged

User's recommendation: Be careful money will disappear out if your account make sure you get a close watch on you money amd make sure you dispute charges with bank or you'll never see your money for over charges.

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ID
#2840382 Review #2840382 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

To ask aquestionAbout why I didn't receive a $300 bonus at the complete 30 ride

Im trying to find out why I didnt receive a $300 bonus after completing sorry to rideJust trying to see if Im understanding the way to bonus work properly
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ID
#2840254 Review #2840254 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$300
New Reviewer

Can we pay for a Lyft rental with a credit or debit card ??

Can we pay for a Lyft rental with a debit card. I have a credit card to but I was wondering can we use a debit.
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ID
#2840217 Review #2840217 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to speak to anyone

I am at home, was just notified by my bank that someone just tried to charge my card,, they ran it 12 times!!! and I can NOT REACH ANYONE!!!!! everything wants me to create an account.. im not interested in an account. just want to speak to SOMEONE!!!!!!!!!!!!!dont use credit cards with this company
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ID
#2840067 Review #2840067 is a subjective opinion of poster.
Pros
  • About this situation norhing
Cons
  • Totally incompetent in not responding to crisis
  • Totally incompetent in not responding to a problem
Preferred solution
i want to know who and where they are located
New Reviewer

Stole money when I don't have Lyft

This number just pushes you back to the app because theyre COWARDS; and wont take responsibility for their ACTIONS.

User's recommendation: I don’t even have Lyft and they’re charging me.

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ID
#2840020 Review #2840020 is a subjective opinion of poster.
Location
Los Angeles, California

Canceled ride

I ordered a ride to the airport and the designated driver canceled which resulted in me missing a flight and incurring hotel fees.
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ID
#2839998 Review #2839998 is a subjective opinion of poster.
Location
Port Antonio, Portland

I was charged for a ride that was canceled

I was waiting for my Lyft driver because she said she was at my location, then I called the Lyft driver and she said she was at the wrong location and then she canceled my ride but it still charged me and I never got a ride.
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ID
#2839982 Review #2839982 is a subjective opinion of poster.
Pros
  • Drivers are usually friendly
Cons
  • No phone number
  • Pricey
Loss
$16
Preferred solution
Full refund

I did not have any issues

please remove this - My last Lyft was a late nite from DIA to Aurora. I do not know how I got on this list
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ID
#2839781 Review #2839781 is a subjective opinion of poster.
Location
Chino, California