Unclaimed
Lyft
Reviews and Complaints
2.4M
CLAIMED LOSSES
22.1K
TOTAL REVIEWS
560K
PAGE VIEWS
98
ISSUES RESOLVED
Lyft Reviews
To get refund
I Requested A Ride From July 24th On Saturday Night, I Lost $29.63 Cause I Never Tooking The Ride Cause My Phone Had Died
ID
Location
Los Angeles, California
New Reviewer
The driver put my daughter out
He had a nasty attitude and told her to get out on the side of the road. I'm trying to make sure that the company refunds her money.
ID
Loss
$30
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTo set up a account
I have no way to speak to a person with lyft. I don't understand how that works when you have a problem with lyft. Left. I'm simply trying to get an account establish with you. Is there any assistance available ??????????? ??????????????????????????????????
ID
Location
Deptford, New Jersey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCant get a lyft account
I can't get anyone from lyft to call me I have a serious question and serious problem. Will someone please give me a call at 502-333-**** Bryant Jacobs. we need technical support.
ID
New Reviewer
Charged for ride i did not request or place..
I was charged for a ride i did not ask for order nor recieve ...... I have placed pic for proof of happening
ID
Loss
$19
Preferred solution
Full refund
New Reviewer
? I need a customer service
O am get try for your driver to sitting at the airport and not taking the ride and then you change me 5 $$ to cancel the ride ? Not fare at all I have over 2100 ride with your company? If this happens again I will cancel my service with your company?
ID
Cons
- Could get stuck in a bad place due to faulty website
Loss
$5
Preferred solution
Some discount and no disrespect driver
New Reviewer
Why lyft member cut the money
Woman had no car seat. she rides lyft every day, ,other drivers dont make her use carseats for kids.
User's recommendation: Use a cat seat it's the law.
1 comment
ID
Pros
- Paid daily
Cons
- People make false complaints
- People fake outrage and get out of car getting a ride for free
- People wont use car seats
Loss
$400
Preferred solution
Get my husband off hold. Reinstate him.
New Reviewer
My name is mohamad I took a left this morning at 11:03 I will drop off your driver were doing at least 50 miles an hour and we won tool to fix away from an accident that she did not stop at a stop sig
My name is mohamad I took a left this morning at 11:03 I will drop off your driver were doing at least 50 miles an hour and we won tool to fix away from an accident that she did not stop at a stop sign he was very careless driver
ID
Location
Chicago, Illinois
New Reviewer
Payment method error
I am unable to add a new Payment method. Keep getting the following error message. Something went wrong, sorry unable to process your request. Please verify the information and try again. If the issue persists contact Lyft support. However unable to contact Lyft support. There is a Tel# 24/7 support each time you call no one answers and you get cut off.
User's recommendation: The app sucks. Unable to add payment method. Gives an error message with no explanation what is wrong.
ID
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer
Had to wait hour and 15 min. No human to discuss. Wrote eml I could not understand ANA no human to speak to no reply
Don't have time. See above. No human, long long wait, billing can't understand. 1 OUT of 5. Will think before calling them. They kept on changing Tim so I could not use somebody else. Predatory. Tripyhink twi etd
ID
Pros
- Usually ok
Cons
- Deelay 1 hr 15 mon
Loss
$50
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerProblems with activating lyft card
I just got a new car lexus 2021 I have been sending all the details of my insurance which is d only thing that is left to reactivate my card . It has been rejected most time even when I send the declaration page. Please I don't know exactly what lyft wanted again .
User's recommendation: Goid.
ID
Location
Indianapolis, Indiana
Preferred solution
Reactivation
New Reviewer
Was charge for canceling a ride when I didn’t
Was charged a cancellation free for no reason the driver left even the I came outside calling for him he kept driving. Not to mention he was only there for 2 minutes. Ive never missed a Lyft ride ever.
User's recommendation: Not likely.
ID
Cons
- Never picked me up and still waiting
Loss
$6
Preferred solution
Full refund
Payment issue's
I ordered a ride and I canceled before they pick one out for me.i would like a refund because I never made the ride
User's recommendation: try to get a refund.
ID
Location
Norfolk, Virginia
Pros
- On time
Cons
- No more available
Payment issue's
I need a refund about my ride i canceled.....i canceled the ride before they found me a a ride please call 804939**** or email rebagreen.rg@***.com
User's recommendation: get your money back.
ID
Location
Norfolk, Virginia
New Reviewer
Terrible last ride
The driver took the longest route possible. I was not using turn signals and when I asked him why he was going this way he was an not following gps he got mad ran a red light to turn into 7/11 an made me get out. Very unprofessional
ID
Loss
$51
Preferred solution
Full refund
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Lyft
It’s not a rideshare driver’s responsibility to have a car seat. It’s the so-called “mother” that has to have this equipment. That would be you.