Robert N Urf

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Issue with acct

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Lyft - Issue with acct
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Poor time management. Very poor customer service engagement along with never a resolution. And outstandingly irritating that we are unable to contact someone in customer service dept.Need better resolutions and better customer support. This company could use some training with customer service and support
View full review
Loss:
$65
Pros:
  • No comment at this time
Cons:
  • Never respond back
  • No method to use or get cash refund
  • No conflict resolution

Preferred solution: Full refund

User's recommendation: No comment at this time

HamidReza A Kyg

737334****

Lyft - 737334****
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Original review Mar 04, 2024

- At the 7:20 of Feb/20 when I picked up the Lyft passenger I stopped and waited for the lady coming out of the parking lot to pass me But instead of passing by me, he came straight towards me and hit me It seems that she was not paying attention to the road Then she started to run away And when I didn't let her pass, she ran away in the opposite direction. Since I took some pictures while she was running away she came back after 15 minutes.

- Also I recorded a video from my passenger as a witness

- I quickly replaced the broken headlight, now the car is fine, but Lyft has closed my app for two weeks now and I can't work. Please open my app.

Thanks again

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Nois J

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Refund

Lyft - Refund
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The driver lyft not drop me at my location and cause he have accident with me and the lyft company still charged me $24
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Loss:
$24

Preferred solution: Full refund

User's recommendation: Refund

Nois J

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Charge

Lyft - Charge
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The lyft driver have accident with me and walk to to my job and they charge me $24 but my ride was $13
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Loss:
$24

Preferred solution: Information about the other driver

User's recommendation: Refund

Trevonte M

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Verified Reviewer
| map-marker Dallas, Texas

Account

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Lyft - Account
Went to look up my account with my new number and my drivers license number isnt associated with my new phone number. Please correct it . Thank you
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Noel H Siy

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No star

Lyft - No star
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They haven't giving back money only take it and I tried to call and couldn't get ahold of anyone like it's ur company have phone number that can be called
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Loss:
$182
Cons:
  • Theft of my money

Preferred solution: Full refund

User's recommendation: Be careful

Byron O Isc

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Verified Reviewer

I had fix something

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Lyft - I had fix something
I couldnt get rides so I had to call the customer service line to get it back so that was a good thing Lyft is a very good company I like it move fast everything goes perfect thank you god bless you
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Preferred solution: Good service

User's recommendation: Just calll

Sandaney D

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I want to discuss about my Lyft account

I want to discuss about my Lyft account
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Hi this is sandaney dawlatzia I dont have any complaints . I appreciate my lyft great company help me to go online please reactivate my lyft account thanks from lyft great community and thanks from lyft great company
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Loss:
$11
Pros:
  • I will be very happy to drive with lyft
Cons:
  • Lyft

Preferred solution: Deliver product or service ordered

User's recommendation: My future recommendation to all passengers is definitely I must have great respect to them any time

RECEP B

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I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura

Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura
Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura - Image 2
Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura - Image 3
Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura - Image 4
summary tax 2021 1099-k 1099NEC RECEP BURA In order to calculate the tax again Because we owe the government and it demands a refund.
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Preferred solution: Tax 1099-k, 1099NEC summary tax 2021 RECEP BURA

User's recommendation: I recommend contacting Lift Support Center for assistance with any official papers.

Corey J Hbh

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Lyft took my money and now I'm stranded with now wat home

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Lyft took my money and now I'm stranded with now wat home
Lyft took my money and now I'm stranded with now wat home - Image 2
Its not even showing the payment I made I was scammed by yall Lyft app ima still stranded please just refund me or credit me
View full review
Loss:
$50
Pros:
  • Theyre cheaper than uber
Cons:
  • Not considered

Preferred solution: Full refund

User's recommendation: I’m pissed i probably wouldn’t recommend a future customer I’m stranded still

kimberly l Zje

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Verified Reviewer
| map-marker Fall River, Massachusetts

The driver was inappropriate and refused to return a brand, new cell phone from a disabled person, and laughed at him over the phone with me right there

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Lyft - The driver was inappropriate and refused to return a brand, new cell phone from a disabled...

The driver, whose name is John, who drives a CRV I have the license plate as well, which I can send you a screenshot when somebody wants to give me a call. Thought it was funny to tell my son who is disabled to go himself.

He wasnt getting his phone back mind you my son has what you call burgers disease and did not feel the phone fall out of his pocket because both of his legs are numb he the driver thought it was funny and you guys think its OK to keep let this guy keep his job if hes gonna keep his job Im gonna contact the news Im gonna contact an attorney and Im going to go further with this. I want the ride reimbursed from , Walmart in Fall River to Bossett Street in Fall River 215, 2024 at 7:54 PM all the way up to 759. The funny part is it takes two minutes to come to my house five if you wanna come including load in the car it doesnt take almost 20. If not longer I want answers.

My kids dont deserve this. I want to see this son of a gun fired. I want to ride reimburse that I want the phone paid for or Im contacting attorney.

Im contacting the news and this right now is being recorded on my end as well . My name is Kim free to contact me at the email I provided

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User's recommendation: yeah, I recommend don’t ever take a lift from this company as long as they have these type of people working for them

2 comments
Guest

What's "funny" is the driver is out trying to make money. They don't have time to stop and come back to you. After dumping your kid, it's off to the next ride, and so on.

Guest

The terms of service agreed upon signing up for the ride state Lyft is not responsible for items left behind. Leave your son’s medical issues out of this.

Go hire your attorney. $250/hr minimum.

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Matt A Xbr

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Lyft driver - reckless driving. I was not a passenger. I was driving my car

Lyft driver - reckless driving. I was not a passenger. I was driving my car
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Original review Dec 14, 2023

Good afternoon.

I'm writing to you about something that happened on Tuesday morning. I intended to contact you then, but my day was extraordinarily busy.

So, I do apologize for the delay.

I need to report a very reckless, dangerous and physically violent driver.

At 7:15 Tuesday morning, I was driving down Malcom X Boulevard (as it is named in Harlem), and came to the intersection at about 129th Street. The traffic was thick, it was life in slow-motion. Very tedious.

Inching along, people were merging and changing because of all the double-parking. There was a LOT going on there.

The next thing I know, the driver of this very large, black GMC SUV came barreling into the intersection - running the red light - and was going to get in no matter what.

He bullied his way through the other side of the street and was intent on intimidating me by (as said) running the red, stopping suddenly, and then lunging the large SUV at me as an aggressive threat.

Automobiles should not be weaponized...

But, that's exactly what this guy did.

Ran a red light.

Bullying into traffic

Lunging and threatening to crash into my car

and spouting curse words that really didn't make any sense. (If you're gonna do all that, get it right.)

He pulls up to my right side and starts shouting. I wouldn't engage. So he got out of his truck, with A ROCK in his hand - threatening to damage my car with it, rearing his hand back and forth in pitch motion.

Hi, He's got ROCKS in there!!!

I'm sure I'm not the first person this guy has physically threatened with a projectile that can do damage when thrown.

As he was threatening to break one of my windows on the passenger side, he spat on my passenger side back door (gross) and came around to my side to threaten me with the rock again, but this time, directly.

He also pounded on my windows so hard that I thought they would crack.

I don't care who you are or what you do - cars are not weapons.

Full Stop

And I don't take 'crap' from bullies.

Reckless driving, endangering those around him, running red lights, speeding, threatening with intimidation and bodily harm, exiting the vehicle to shout obscenities at people, threatening to maliciously pitch a ROCK at my car.

Surely, that's not what Lyft considers satisfactory customer service or good public relations. But if no action is taken on this, I will most assuredly not patron Lyft again, and will discourage others from doing the same, by any and all means necessary.

The license plate is NY T700****. Not sure about that last digit, but I'm 99.8% sure it's a zero.

To recap: ran red light speeding changing lanes with no signal - just menacingly pushing right in spitting cursing exiting his vehicle to intimidate another driver threatening that driver (me) with bodily harm threatening that driver and his car with a rock Has rocks at-ready in the cab of the suv - I wonder what he uses or even needs those for???

(there have to be others who reported or experienced this guy throwing a rock and causing damage.) pounding on the windows in an attempt to break the glass.

making obscene visual gestures, shouting curse words, insults, and making derogatory comments that are normally classified as:

hate speech.

This is not cool!!!

I expect this to be addressed.

Reckless driving. Aggressively bullying other drivers, exiting the car with the intent of engaging in a physical altercation, acting in a menacing way, weaponizing that huge SUV and using it against other drivers.

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Preferred solution: I don't want anything except to see that guy FIRED.

User's recommendation: AVOID at all cost.

4 comments
Guest

You needed to call the police. Instead you left your balls somewhere and are here whining like a woman to make yourself feel as if you did something.

Matt A Xbr
reply icon Replying to comment of Guest-2447167

thanks for that spew. I'm in New York - the police are worthless sacks of *** They don't do a damn thing.

Seriously. I've been here 30 years and have needed the police maybe 10 times altogether. Never once have they been helpful. They're so neutered anymore that it's almost like we can do whatever we want.

I gave up on the NYPD years ago. Hence this guy weaponized his car and felt totally justified in doing so.

And nothing will happen so he can continue doing this to other people. Better hope it's not you.

Matt A Xbr

The plate number: NY T 7 0 0 * * * *

Matt A Xbr
reply icon Replying to comment of Matt A Xbr

Yup - N Y T 7 0 0 * * * *

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Giselly D

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Verified Reviewer
| map-marker Haverstraw, New York

Solicitud para conductor de ascensor

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Lyft - Solicitud para conductor de ascensor
I am filling out the application form to be a lift driver and when I enter my license number it tells me that it is invalid, and my license is valid from the state of Ny, I would like to know if you can help me register because I have never had problems like this in no other application and I am interested in working with you, please!
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Sami Y Zoo

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Sexual Harassment

Lyft - Sexual Harassment
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Jose was saying on the car ride to my apartment that I was hiding from him and he wanted to see me. He asked first on the way home if he could stop at gas station he didnt stop.

He then asked if I wanted to sit in the passenger seat. I refused. Then he persisted, he asked if I wanted to move over to the other side of the car behind the passenger so he could see my face. I didnt do it so then turned on the lights while driving to see my face and called me beautiful.

I honestly felt uncomfortable and still decided to give 5 stars. Now I am very upset because yesterday 02/07/2024 at about 8pm. I was outside in the very back where there is a dead end by the woods on the phone. When I noticed his silver vehicle turn to the back dead end location and put his window down.

I asked him why he was doing here about 2 times then he had said I didnt know you were going to be outside and insisted on me to come to his car. Please ban this person from driving me or any female he is very inappropriate. I would like to know if there is a setting where I could request a female driver only or maybe even that I would prefer not to speak.

Something has to be done. I honestly am to the point where I am going to try out UBER instead and not use Lyft anymore.

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Pros:
  • Quick service
Cons:
  • Harrassment

Preferred solution: Apology

1 comment
Zachary P Mev

If you think that Uber had not creeps think again. You are just as likely to get such a driver for Uber as well.

Damari Uec
map-marker Las Vegas, Nevada

I left my oxygen tank and food in the back seat of the last ride he left me

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Lyft - I left my oxygen tank and food in the back seat of the last ride he left me

I have a problem when I asked the driver to make a u-turn and go out the shortest way to the shortest distance I had one lady started argument with me and was ready to put me out the car but I made it to my destination I have an hour later and also got a complaint from lift about how I treated the customer I gave her courtesy and respect as I would do any woman but she got upset because I asked her to turn around and go out my pickup zone and could cut the ride by 20 minutes but she refused to and did it her way and I got late and I was just going to say my prayers I was offended because there was no way to talk to anyone but I respect lift

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User's recommendation: Lyft is the modern day taxi

3 comments
Kevin Richards 443

Also you should have taken your stuff with you before closing the door.

Kevin Richards 443

Just let her drive, do not become a backseat driver and you won't have an issue. She would not threaten to kick you out of the car if you were respectful.

Talbot Ses
reply icon Replying to comment of Kevin Richards 443

What happened to the post about where the OP admitted that she is attracted to children?

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