Lyft
Reviews and Complaints
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Verified ReviewerIssue with acct
- No comment at this time
- Never respond back
- No method to use or get cash refund
- No conflict resolution
Preferred solution: Full refund
User's recommendation: No comment at this time
737334****
- At the 7:20 of Feb/20 when I picked up the Lyft passenger I stopped and waited for the lady coming out of the parking lot to pass me But instead of passing by me, he came straight towards me and hit me It seems that she was not paying attention to the road Then she started to run away And when I didn't let her pass, she ran away in the opposite direction. Since I took some pictures while she was running away she came back after 15 minutes.
- Also I recorded a video from my passenger as a witness
- I quickly replaced the broken headlight, now the car is fine, but Lyft has closed my app for two weeks now and I can't work. Please open my app.
Thanks again
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
User's recommendation: Refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge
Preferred solution: Information about the other driver
User's recommendation: Refund
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Verified Reviewer | Dallas, TexasAccount
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo star
- Theft of my money
Preferred solution: Full refund
User's recommendation: Be careful
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Verified ReviewerI had fix something
Preferred solution: Good service
User's recommendation: Just calll
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to discuss about my Lyft account
- I will be very happy to drive with lyft
- Lyft
Preferred solution: Deliver product or service ordered
User's recommendation: My future recommendation to all passengers is definitely I must have great respect to them any time
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura
Preferred solution: Tax 1099-k, 1099NEC summary tax 2021 RECEP BURA
User's recommendation: I recommend contacting Lift Support Center for assistance with any official papers.
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Verified BuyerLyft took my money and now I'm stranded with now wat home
- Theyre cheaper than uber
- Not considered
Preferred solution: Full refund
User's recommendation: I’m pissed i probably wouldn’t recommend a future customer I’m stranded still
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Verified Reviewer | Fall River, MassachusettsThe driver was inappropriate and refused to return a brand, new cell phone from a disabled person, and laughed at him over the phone with me right there
The driver, whose name is John, who drives a CRV I have the license plate as well, which I can send you a screenshot when somebody wants to give me a call. Thought it was funny to tell my son who is disabled to go himself.
He wasnt getting his phone back mind you my son has what you call burgers disease and did not feel the phone fall out of his pocket because both of his legs are numb he the driver thought it was funny and you guys think its OK to keep let this guy keep his job if hes gonna keep his job Im gonna contact the news Im gonna contact an attorney and Im going to go further with this. I want the ride reimbursed from , Walmart in Fall River to Bossett Street in Fall River 215, 2024 at 7:54 PM all the way up to 759. The funny part is it takes two minutes to come to my house five if you wanna come including load in the car it doesnt take almost 20. If not longer I want answers.
My kids dont deserve this. I want to see this son of a gun fired. I want to ride reimburse that I want the phone paid for or Im contacting attorney.
Im contacting the news and this right now is being recorded on my end as well . My name is Kim free to contact me at the email I provided
User's recommendation: yeah, I recommend don’t ever take a lift from this company as long as they have these type of people working for them
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Verified ReviewerLyft driver - reckless driving. I was not a passenger. I was driving my car
Good afternoon.
I'm writing to you about something that happened on Tuesday morning. I intended to contact you then, but my day was extraordinarily busy.
So, I do apologize for the delay.
I need to report a very reckless, dangerous and physically violent driver.
At 7:15 Tuesday morning, I was driving down Malcom X Boulevard (as it is named in Harlem), and came to the intersection at about 129th Street. The traffic was thick, it was life in slow-motion. Very tedious.
Inching along, people were merging and changing because of all the double-parking. There was a LOT going on there.
The next thing I know, the driver of this very large, black GMC SUV came barreling into the intersection - running the red light - and was going to get in no matter what.
He bullied his way through the other side of the street and was intent on intimidating me by (as said) running the red, stopping suddenly, and then lunging the large SUV at me as an aggressive threat.
Automobiles should not be weaponized...
But, that's exactly what this guy did.
Ran a red light.
Bullying into traffic
Lunging and threatening to crash into my car
and spouting curse words that really didn't make any sense. (If you're gonna do all that, get it right.)
He pulls up to my right side and starts shouting. I wouldn't engage. So he got out of his truck, with A ROCK in his hand - threatening to damage my car with it, rearing his hand back and forth in pitch motion.
Hi, He's got ROCKS in there!!!
I'm sure I'm not the first person this guy has physically threatened with a projectile that can do damage when thrown.
As he was threatening to break one of my windows on the passenger side, he spat on my passenger side back door (gross) and came around to my side to threaten me with the rock again, but this time, directly.
He also pounded on my windows so hard that I thought they would crack.
I don't care who you are or what you do - cars are not weapons.
Full Stop
And I don't take 'crap' from bullies.
Reckless driving, endangering those around him, running red lights, speeding, threatening with intimidation and bodily harm, exiting the vehicle to shout obscenities at people, threatening to maliciously pitch a ROCK at my car.
Surely, that's not what Lyft considers satisfactory customer service or good public relations. But if no action is taken on this, I will most assuredly not patron Lyft again, and will discourage others from doing the same, by any and all means necessary.
The license plate is NY T700****. Not sure about that last digit, but I'm 99.8% sure it's a zero.
To recap: ran red light speeding changing lanes with no signal - just menacingly pushing right in spitting cursing exiting his vehicle to intimidate another driver threatening that driver (me) with bodily harm threatening that driver and his car with a rock Has rocks at-ready in the cab of the suv - I wonder what he uses or even needs those for???
(there have to be others who reported or experienced this guy throwing a rock and causing damage.) pounding on the windows in an attempt to break the glass.
making obscene visual gestures, shouting curse words, insults, and making derogatory comments that are normally classified as:
hate speech.
This is not cool!!!
I expect this to be addressed.
Reckless driving. Aggressively bullying other drivers, exiting the car with the intent of engaging in a physical altercation, acting in a menacing way, weaponizing that huge SUV and using it against other drivers.
Preferred solution: I don't want anything except to see that guy FIRED.
User's recommendation: AVOID at all cost.
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Verified Reviewer | Haverstraw, New YorkSolicitud para conductor de ascensor
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Verified BuyerSexual Harassment
Jose was saying on the car ride to my apartment that I was hiding from him and he wanted to see me. He asked first on the way home if he could stop at gas station he didnt stop.
He then asked if I wanted to sit in the passenger seat. I refused. Then he persisted, he asked if I wanted to move over to the other side of the car behind the passenger so he could see my face. I didnt do it so then turned on the lights while driving to see my face and called me beautiful.
I honestly felt uncomfortable and still decided to give 5 stars. Now I am very upset because yesterday 02/07/2024 at about 8pm. I was outside in the very back where there is a dead end by the woods on the phone. When I noticed his silver vehicle turn to the back dead end location and put his window down.
I asked him why he was doing here about 2 times then he had said I didnt know you were going to be outside and insisted on me to come to his car. Please ban this person from driving me or any female he is very inappropriate. I would like to know if there is a setting where I could request a female driver only or maybe even that I would prefer not to speak.
Something has to be done. I honestly am to the point where I am going to try out UBER instead and not use Lyft anymore.
- Quick service
- Harrassment
Preferred solution: Apology
I left my oxygen tank and food in the back seat of the last ride he left me
I have a problem when I asked the driver to make a u-turn and go out the shortest way to the shortest distance I had one lady started argument with me and was ready to put me out the car but I made it to my destination I have an hour later and also got a complaint from lift about how I treated the customer I gave her courtesy and respect as I would do any woman but she got upset because I asked her to turn around and go out my pickup zone and could cut the ride by 20 minutes but she refused to and did it her way and I got late and I was just going to say my prayers I was offended because there was no way to talk to anyone but I respect lift
User's recommendation: Lyft is the modern day taxi
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What's "funny" is the driver is out trying to make money. They don't have time to stop and come back to you. After dumping your kid, it's off to the next ride, and so on.
The terms of service agreed upon signing up for the ride state Lyft is not responsible for items left behind. Leave your son’s medical issues out of this.
Go hire your attorney. $250/hr minimum.