Unclaimed
Lyft
Reviews and Complaints
2.4M
CLAIMED LOSSES
22.1K
TOTAL REVIEWS
560K
PAGE VIEWS
98
ISSUES RESOLVED
Lyft Reviews
New Reviewer
I never requested a Lyft and the driver didn't pick me up
I was charged for a Lyft ride that I was never picked up for the driver pick somebody else up my account was hacked I would like to know how can I get a full refund
ID
Location
Tampa, Florida
Loss
$21
Preferred solution
Full refund
New Reviewer
I never requested a Lyft and the driver didn't pick me up
I never ordered a lift in the Lyft driver never picked me up somebody else hacked my account I would like to know how do I go about getting my money back and stopping that person from charging another lift
ID
Location
Tampa, Florida
New Reviewer
After I enter my social security number it tells me to contact lyft
I am trying to sign up to be a lyft driver but after I enter my social security number it tells me to contact lyft. And I'm having a hard time trying to get in contact with somebody because there is no direct customer service number. I never drove what left before and I am trying to resolve the Issue .
ID
Location
Carlisle, Pennsylvania
Preferred solution
Help me complete my application,please. Because it's not allowing me to and is telling me to contact lyft.
New Reviewer
My money where is my money
I still haven't received my money for the ride that I didn't get in San Francisco California could you please contact me so I could receive my money thank you
ID
Location
Gilbert, Louisiana
Loss
$25
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOvercharged
I was charged for a Lyft ride this morning, then I was charged again at 3:37 p.m. for a ride before I requested my second ride. Then I was charged for that ride. So in my bank account I was charged for 3 rides not 2
ID
Location
Macon, Georgia
Pros
- Can possibly be convenient great concept
Cons
- Poor service and no one to talk with or make it right
Loss
$11
Preferred solution
Full refund
Horable Cant communicat with customer service
Left my phone in one of Lyft's rights. I tried to contact customer service five minutes after and wasn't able to for 3 days. I would have more likely be able to recover my phone if I could get through the driver sooner
User's recommendation: Dont recommend.
ID
Location
Grand Rapids, Michigan
My Lyft app is still not working please help me to Fix this problem please
Yes sir please help me to setup its Ben long time whats going on?acutely my car in not approved yet , I updated all documents, seen before 2 years I used this same car but now days why not approved my vehicle I need fixing it please please please?
ID
Location
Johns Creek, Georgia
I was charged 20.73 for rides that I I already paid for
Thank you the issue was solved. I got my money back that was taken out of my account. Lyft refunded me.
ID
Location
Detroit, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerJeff arraymond left me at the airport drove right by me did not
Update by user Jun 27, 2022
Nothing have heard nothing but I am not surprised because lyft is unprofessional and I will let all my followers know
Original review posted by user Jun 27, 2022
Your rude lyft driver was not where he was supposed to be at the airport pick up area he called me and told me to walk to him I waved my hands to show him where I was and he drove right past me his name was either Jeff or Raymond the rude and I will never use lyft again and I am letting all my followers and trust me I have lots of followers and I'm letting them know to never use lift only Uber User's recommendation: NO WAY EVER.
1 comment
ID
Location
Vandalia, Ohio
Cons
- Unprofessional
Preferred solution
Teach your driver's some professionalism they're rude and nasty I will let every follower I have no don't use lyft
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDriver was very rude/other issues
Driver Jeff or Raymond. They were not at the car ride pick up location at the airport he called my phone and told me he was parked down at another gate and that I needed to walk to him I waved my hands at him to show him where I was at the rider pick up location where he should have been and he drove right past me and never picked me up I will never use lyft again I will only use Uber lyft sucks
User's recommendation: NO WAY.
ID
Cons
- Lyft is terrible & im passing that info to all my followers
Preferred solution
Apology
I never did get a response
I done a referral and it's not showing up on my account. I tried to email test and the person never did respond with a answer
ID
Location
Lawrenceville, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSo I can get into my account
Cannot get into my account. I have been trying for about a week to get into this account and to get in touch with someone and it just has not happened yet
ID
Location
Montgomery, Alabama
Preferred solution
Have a easier way to get into your account when you have a new phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund for ride NOT taken
Original review updated by user Jun 27, 2022
I am charged $46 for 2 rides I didn't take I need back my money urgently please and Thank You I Called All The Number Their is for Lyft Everyone Keep Transferring my call nobody at all helped me all they keep asking about animals, safety and accident I need my money back in my account plus $30 was on hold for both ride in total $200 is missing from my bank account I need my money Asap ID
Pros
- Order was confirmed by driver never showed up
Cons
- Need better communication to customers
Loss
$200
Preferred solution
Full refund
New Reviewer
Wasnt helpful at all
Its not beneficial to have an automated machine give options and tell me how helpful yall are just to hang up on me before i get actual help
ID
Location
Decatur, Georgia
New Reviewer
I have problem with my application
I applied to lyft two weeks ago . I haven't been approved yet. When I reapply and they ask for referral code and I put that and then when I submit the information it says something went wrong please try again later. This happens every time.
ID
Location
Charlottesville, Virginia
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Lyft
No One Cares... If it's a choice between an expensive ride or a cheap Lyft, your little followers won't care about what you say.