New Reviewer

I never requested a Lyft and the driver didn't pick me up

I was charged for a Lyft ride that I was never picked up for the driver pick somebody else up my account was hacked I would like to know how can I get a full refund
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ID
#3711254 Review #3711254 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$21
Preferred solution
Full refund
New Reviewer

I never requested a Lyft and the driver didn't pick me up

I never ordered a lift in the Lyft driver never picked me up somebody else hacked my account I would like to know how do I go about getting my money back and stopping that person from charging another lift
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ID
#3711249 Review #3711249 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

After I enter my social security number it tells me to contact lyft

I am trying to sign up to be a lyft driver but after I enter my social security number it tells me to contact lyft. And I'm having a hard time trying to get in contact with somebody because there is no direct customer service number. I never drove what left before and I am trying to resolve the Issue .
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ID
#3711028 Review #3711028 is a subjective opinion of poster.
Location
Carlisle, Pennsylvania
Preferred solution
Help me complete my application,please. Because it's not allowing me to and is telling me to contact lyft.
New Reviewer

My money where is my money

I still haven't received my money for the ride that I didn't get in San Francisco California could you please contact me so I could receive my money thank you
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ID
#3710782 Review #3710782 is a subjective opinion of poster.
Location
Gilbert, Louisiana
Loss
$25
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Overcharged

I was charged for a Lyft ride this morning, then I was charged again at 3:37 p.m. for a ride before I requested my second ride. Then I was charged for that ride. So in my bank account I was charged for 3 rides not 2
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ID
#3710768 Review #3710768 is a subjective opinion of poster.
Location
Macon, Georgia
Pros
  • Can possibly be convenient great concept
Cons
  • Poor service and no one to talk with or make it right
Loss
$11
Preferred solution
Full refund

Horable Cant communicat with customer service

Left my phone in one of Lyft's rights. I tried to contact customer service five minutes after and wasn't able to for 3 days. I would have more likely be able to recover my phone if I could get through the driver sooner

User's recommendation: Dont recommend.

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ID
#3710626 Review #3710626 is a subjective opinion of poster.
Location
Grand Rapids, Michigan

My Lyft app is still not working please help me to Fix this problem please

Yes sir please help me to setup its Ben long time whats going on?acutely my car in not approved yet , I updated all documents, seen before 2 years I used this same car but now days why not approved my vehicle I need fixing it please please please?
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ID
#3710542 Review #3710542 is a subjective opinion of poster.
Location
Johns Creek, Georgia

I was charged 20.73 for rides that I I already paid for

Thank you the issue was solved. I got my money back that was taken out of my account. Lyft refunded me.
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ID
#3710472 Review #3710472 is a subjective opinion of poster.
Location
Detroit, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Jeff arraymond left me at the airport drove right by me did not

Update by user Jun 27, 2022

Nothing have heard nothing but I am not surprised because lyft is unprofessional and I will let all my followers know

Original review posted by user Jun 27, 2022
Your rude lyft driver was not where he was supposed to be at the airport pick up area he called me and told me to walk to him I waved my hands to show him where I was and he drove right past me his name was either Jeff or Raymond the rude and I will never use lyft again and I am letting all my followers and trust me I have lots of followers and I'm letting them know to never use lift only Uber

User's recommendation: NO WAY EVER.

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1 comment
#2202695

No One Cares... If it's a choice between an expensive ride or a cheap Lyft, your little followers won't care about what you say.

ID
#3710420 Review #3710420 is a subjective opinion of poster.
Location
Vandalia, Ohio
Cons
  • Unprofessional
Preferred solution
Teach your driver's some professionalism they're rude and nasty I will let every follower I have no don't use lyft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Driver was very rude/other issues

Driver Jeff or Raymond. They were not at the car ride pick up location at the airport he called my phone and told me he was parked down at another gate and that I needed to walk to him I waved my hands at him to show him where I was at the rider pick up location where he should have been and he drove right past me and never picked me up I will never use lyft again I will only use Uber lyft sucks

User's recommendation: NO WAY.

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ID
#3710395 Review #3710395 is a subjective opinion of poster.
Cons
  • Lyft is terrible & im passing that info to all my followers
Preferred solution
Apology

I never did get a response

I done a referral and it's not showing up on my account. I tried to email test and the person never did respond with a answer
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ID
#3710375 Review #3710375 is a subjective opinion of poster.
Location
Lawrenceville, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

So I can get into my account

Cannot get into my account. I have been trying for about a week to get into this account and to get in touch with someone and it just has not happened yet
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ID
#3710211 Review #3710211 is a subjective opinion of poster.
Location
Montgomery, Alabama
Preferred solution
Have a easier way to get into your account when you have a new phone number

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund for ride NOT taken

Lyft - Refund for ride NOT taken
Lyft - Refund for ride NOT taken
Original review updated by user Jun 27, 2022
I am charged $46 for 2 rides I didn't take I need back my money urgently please and Thank You I Called All The Number Their is for Lyft Everyone Keep Transferring my call nobody at all helped me all they keep asking about animals, safety and accident I need my money back in my account plus $30 was on hold for both ride in total $200 is missing from my bank account I need my money Asap
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ID
#3710104 Review #3710104 is a subjective opinion of poster.
Pros
  • Order was confirmed by driver never showed up
Cons
  • Need better communication to customers
Loss
$200
Preferred solution
Full refund
New Reviewer

Wasnt helpful at all

Its not beneficial to have an automated machine give options and tell me how helpful yall are just to hang up on me before i get actual help
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ID
#3710085 Review #3710085 is a subjective opinion of poster.
Location
Decatur, Georgia
New Reviewer

I have problem with my application

I applied to lyft two weeks ago . I haven't been approved yet. When I reapply and they ask for referral code and I put that and then when I submit the information it says something went wrong please try again later. This happens every time.
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ID
#3709950 Review #3709950 is a subjective opinion of poster.
Location
Charlottesville, Virginia