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Never again!!! When the driver collected us, he passed the entrance to the driveway and almost passed to exit, and he pulled on the side of the street, this was a morning after a rainy night, so naturally the street was mucky.

We walked to the car from the driveway which is covered and was not wet or had no dirt. I later received an email with photos saying that I had been charged $30 for damage. The photos show the dirt off our feet on the car and we were being charged for that. There are 2 problems I have with this, if the driver had pulled into the driveway, we would not have this problem and I sent pictures to LYFT to support my claim.

Secondly, am I supposed to walk with a portable shoe wash to ensure that no dirt from the bottom of my foot gets on the car? LYFT refuses to refund me, I will not be using them again!

Reason of review: Pricing issue.

Monetary Loss: $30.

Preferred solution: Full refund.

I didn't like: Being charged because i had dirt on my shoes.

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