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Lyft Questions and Answers

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Question:
#37781

How can I get a refund?I try to take a Lyft but i decided to cancel it then I realized they took my money I just want refund how can I get my refund?

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Answer:
by #2278512

Y’all took money off my card on Monday5 five dollars 19.77 dollars I need for y’all to put the money back on my car right now I don’t need to join nothing Just put the money back on my card you can look at it and see what y’all did

by #1976712

They screwed me out of 48.88....i still haven't got a ride or refund.time to call wave3 news. And bbb

by #2114924

I Have the same exact charge. I took three lifts in one day got charged all three times and then a total of 4888 which equals all three of the rides also so I got double charged on each ride

by #1944520

I've been trying to cancel my ride but nobody can be reached by phone or email what are you so afraid of that nobody can answer phones or emails

by #1937264

I was charged for no ride

by #1944315

I was charge on my card for $8.17 I did not want a ride today so can you put my money back on my card thank you

by #1865221

Very rude Lyft driving , never came and departed before the 5 mins . Also clicked on me when he couldn't find me .

by #1855441

I try to take a Lyft but i decided to cancel it then I realized they took my money I just want refund how can I get my refund?

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Question:

I found a phone of rider Chelsea they contacted me and I returned where is my 15$ find fee.

Chelsea left phone in my car 4/212022 going from scottdale to gilbert joyride taco, they contacted me and I returned. How do I get my 15$ finder fee

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Question:
by Jeffrey C Zcp #108301

Can I get my phone returned or call my last driver to return my phone to my house ?I left it in her back seat n the night of 1-28-2022 about 9 pm I’m trying to get in touch with my driver Erin. Can you call 931980**** and give me an update please

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Question:
Top question
#180078

I'm curious about how to cancel a Lyft ride. I tried searching for instructions on how to do it myself, but I couldn't find them.

Can you please explain how to cancel a Lyft ride? I appreciate your help.

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Answer:
by #2365902


To cancel a Lyft ride, follow these steps:
1. Open the Lyft app and go to your ride details.
2. Tap on the "Edit Ride" option.
3. Choose “Cancel Ride.”
4. Select the reason for cancellation from the provided options.
5. Confirm the cancellation by tapping on "Cancel Ride" again.
6. You'll receive a notification confirming the cancellation.
Remember, cancellation fees may apply depending on the time of cancellation.

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Question:
#175831

Friday 21 book a ride and they canceled three or 4 times and they changed me how do I get my money back

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Answer:
by #2331827

Good Morning, I need an update on the request for missing items inside of a lyft car. Please call me at: 786-879-****

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Question:
#173154

I was charged $21.37 as a tip without authorizing any tip on a ride with Alexander on 3/8/23. How do I get a refund for a tip I didn’t authorize?

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Answer:
by #2318743

Why I don’t get 1000$ bonus after 120 ride because the tell me after I finish to make 120 ride I’m going to have 1000 bonus but I’m finish I don’t see text or email to say I’m going to have it

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Question:
#152221

Left jacket in the taxi.

I had ride 09.04 with my family and left jacket in the car . Names my driver Navruz. Could you help me ?

0 symbols (min 100)
Answer:
by #2268111

I left my phone in Lyft this morning around 6am driver was Samuel tag number 5542 I think I was picked up from 3244 North Fulton avenue building G5 was taken to eagle hall 646 means dr if you can return the phone to my home my name is Judy king 3244 North Fulton Avenue Hapeville Ga Just put it in a bag and hang on door please please my email address is judyking632@***.com

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Question:
#126281

Can you get a Lyft to do small move from one destination to another 10 min apart if a bigger car allows.

Can you get a Lyft to do small move from one destination to another 10 min apart if a bigger car allows -College campus one dorm to another

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Answer:
by #2182643

Anything you can fit in the trunk u can take with and depending upon the driver they may allow u to put stuff in the back seat and possibly u sit up front with them

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Question:
#112434

How Dow I owe you Lyft money on my ride.

I been looking at my bank account and Lyft driver have been paid ,and my card 4165 Have Temporary Authorize hold

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Answer:
by #2137197

I know that's frustrating, but from my experience as a Rider the TEMPORARY HOLD AMOUNT will be removed usually within 3 days! Lyft policy states this is done to secure payment! You should later only see yur TRIP Total Charge! So be patient as you monitor your account. Hope this info helped to ease your concern.

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Question:
#64781

How do I find out who took a ride with my info!???Someone used my info to call for a Lyft and it wasn’t me!!!! I want to know the location of the pick up !!! Like what state ???!!!!!

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Answer:
by #2001094


Your question is rather specific. Such information is not usually provided to the third person. However you may try contacting Lyft customer service. You can reach them by phone at 631-201-5938.

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