Lyft Reviews
Lyft FAQs
Lyft is a ridesharing company that specializes in auto lease, bicycle-sharing, and meal delivery in the United States and Canada. The services are accessed via the mobile application.
How does Lyft work?
To start using the services, a user should install the app and create an account having stated some personal information and credit card or e-commerce payment system details. After the service is completed, drivers and customers may rate each other. Lyft provides standard vehicle insurance.
How much is a Lyft ride?
The ride price depends on the ride route, type, availability, and demand. When entering the pickup and drop-off locations in the Lyft app, it should show the estimate of what your ride will cost. You can also use Lyft’s fare estimator on their website to get a fare estimate.
How to delete a Lyft account?
To delete your Lyft account, you should go to the Lyft website, log in, and submit a request in the ‘Delete account’ section. You will need to select a reason for your account deletion request. The request can be handled within 45 days. Once deleted, the account cannot be restored.
How to get a free Lyft ride?
You can earn free rides provided you refer friends or family members to use Lyft. Find a referral code in the ‘Free Rides’ section in your Lyft app and ask your friends to use it when they create a new Lyft account. Lyft also offers different discounts and promo codes.
Lyft Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharge after returning rental
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFraudulent charge
Report
Your driver was rude and cancel my ride when I got
User's recommendation: I'm not happy I wouldn't base off today.
I didn’t take the ride but I get charged for it I want my money back
User's recommendation: Yes please please need help now.
I was hurt because no one was there to pick their delivery up.
- You can make money instantly
Upset about support
- You can get charged without receiving your request
- Need to be less discriminatory and negligent
- No customer contact
I need Lyft to have a better way to speak to an actual person.
- Usually pretty fast pickup
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDriver never picked me up!
User's recommendation: Meet them outside when they pull up.
- Ride not showing up had tough time reporting to customer service
- No customer service contact
- No customer service rep to talk to
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Overcharged
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOvercharged and terrible customer service!
Double charged me
Missed Customer Stop no phone # to call
User's recommendation: Need a driver accessible support phone number.
My ex used My card for him to have a ride without my consent..
- Usually have no problems
Thank
User's recommendation: Thank.
$15 refund, return after 10 days of my prescription glasses 1 lens in damaged condition. I had tipped driver cash my on return, but lens turned out to be damaged
User's recommendation: Try not to need Lyft support as it is no good.
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I was also charged for rides I have never taken WTF!
So you let someone rip you off for more than six months and you want your bank to help? Forget it... They probably won't because they probably think you either are in on this or know who is(and won't prosecute) hence sending you back to Lyft who will probably send you back to your bank.
That’s true