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Alleged Damage Charge

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Lyft - Alleged Damage Charge
Lyft - Alleged Damage Charge
Update by user Jun 13, 2022

Lyft claimed they reviewed the $80 Damage Fee and it was correct. I wrote them back and told them to look at this driver's record for damage claims.

I don't think this is a 1-off occurrence.

I believe there's a pattern of rider abuse. Excluding the damage claim, the...

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1 comment
#2295751

I drive for both Lyft and Uber. In 28 months I’ve conveyed safely 17,000 passengers and I always explain to them that above and beyond any tip or gratuity, if you enjoyed my ride please send a personalized comment.

I agree with Lyft not having live in person support as does Uber. Recently I heard Lyft dismissed 13,000 employees, and 13% of high end management. Plus they’ve closed most of their walk-in facilities. I’m so sorry you folks out there are having issues with these drivers.

On one occasion a female left her purse in my vehicle and I contacted Lyft support. I was told to keep the purse and if I don’t receive a response from Lyft you may keep the item or dispose of it. I reiterated to the Lyft representative on the phone that this individual has airline tickets and this is indeed a personal item. I immediately did everything in my power to locate this individual who was so greatful to obtain it within a few hours.

BTW only driving with Lyft for 3 months, I was voted driver of the month in 2018.

I’ll be back on the road sometime this month after my minivan has been serviced by my mechanic. Hopefully a better year for us all!

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ID
#3664338 Review #3664338 is a subjective opinion of poster.
Location
Draper, Utah
Pros
  • Fast service
Cons
  • Made up charges for damage
Loss
$80
Preferred solution
Full refund
Most helpful review

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New Reviewer

Emergency i need to talked to someone

Lyft - Emergency i need to talked to someone
Lyft - Emergency i need to talked to someone
Lyft - Emergency i need to talked to someone
Lyft - Emergency i need to talked to someone
Lyft - Emergency i need to talked to someone
Lyft - Emergency i need to talked to someone
I took my 2 yr old daughter to her the emergency room via lyft i rushed out and handed her to a nurse, bc they came rushing as soon as they saw the concern in my face. Turned around to grab my carseat and the driver had already started driving off nearly ran me over...
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2 comments
#2322142

I doubt the driver intentionally took your item. What is he going to do with a baby carseat?

You better be careful what you accuse people of without proof. Could get you sued.

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ID
#4457889 Review #4457889 is a subjective opinion of poster.
Loss
$250
Preferred solution
My carseat back or the $230 dollars i spent to get a new one. And i had to spend extra time at the hospital bc i couldnt leave without car seat.

I’m really upset because I had my newborn outside with me waiting in the cold and someone jumped in our Lyft .

I’m really upset because I had my newborn outside with me waiting in the cold and someone jumped in our Lyft .
The drive let someone get in the Lyft and didnt even confirm it was me and I had my 3 month old baby with me in the rain . Somebody literally took my ride and got dropped off near my house

User's recommendation: Please have proof of who you are picking up my picture it’s literally on my Lyft account.

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ID
#4482364 Review #4482364 is a subjective opinion of poster.
Location
Newark, New Jersey

No pickup

Waited over 3 hrs for ride that never came. Kept sending pickup and they kept postponing their arrival. I finally had to get a taxi. Missed appointments. I have a receipt for $60.00. Pamela Rock. 203675****. 169 Davenport Ave. New Haven,cy06519. Id like my card credited. Ive never had such a bad experience. I was worried about how I was getting home
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ID
#4482360 Review #4482360 is a subjective opinion of poster.
Location
New Haven, Connecticut

I need help to complete the app application

My name is Cherly hyacinthe I never never had lift before . Im trying to got an account but I cant.can you please help to fix that?
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ID
#4482239 Review #4482239 is a subjective opinion of poster.
Location
Maitland, Florida
New Reviewer

Why I was billed twice and I paid cash to the driver?

I downloaded the app and when Lyft driver showed up, he was going to take me cross the street instead take me to my destination. He said that was not Lyft instruction for him to go. I end up paid him $20 cash. I just found out I was billed twice each time of $25! I took the ride on 02/21/23 and I was billed again on 02/23/23! Why? Your app is very difficult to use! I deleted the same day of the day I downloaded! Now you double bill a ride I paid with cash!

User's recommendation: Lyft suck.

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ID
#4482205 Review #4482205 is a subjective opinion of poster.
Cons
  • Nothing positive to share
Loss
$50
Preferred solution
Full refund
New Reviewer

Lost phone

The phone got left in the Lyft car we had and would like it back. Please contact 321-377-****.. thank you please call back asap .
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ID
#4482027 Review #4482027 is a subjective opinion of poster.
Preferred solution
The phone back pleas and co tact me

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New Reviewer

Left phone inside lyft

Called lyft from 301213**** at 4 am this morning from mgm to 3552 pipestone place, waldorf md. Left phone in car, cannot reach driver
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ID
#4482026 Review #4482026 is a subjective opinion of poster.
Preferred solution
My phone back
New Reviewer

I left my cellphone in the car

Called lyft to pick me up at 26 Fenno street, Chelsea. Ma. To drop me off at 17 Mystic View rd in Everett, ma I forgot my cellphone. My cell number is 617 455 **** My home number is. 617 884 ****. Appreciate it's return to 26 fenno street chelsea
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ID
#4482003 Review #4482003 is a subjective opinion of poster.
Location
Roxbury, Massachusetts

Refund funds

Pick up March 25 2:48pm @2494 Oakton st Evanston Il 60202 "Drop Off" March 25 2:49pm The driver edited the street number "1925 Oakton st The driver was notified by text Not To Come if he would not take a chair He came and charge me for a ride to a made up address number same street I was charge $6.18

User's recommendation: Do not use Lyft.

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ID
#4481983 Review #4481983 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer