Keith W Kbb

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Problem getting a ride

The site would not allow me to book a ride. I tried continuously tried to give my location but no success.
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Hamza t Njc

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| map-marker Washington, District Of Columbia

Hey their is no reaction with my account

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Lyft - Hey their is no reaction with my account
Lyft - Hey their is no reaction with my account - Image 2

Are you doing? I applied like a candidate recently like almost 2 months I submitted all documents they need when checkers has sent.

The report was clear but has no my driver license so leave it unable to identify my identity so I send them bills and stuff like that with Customer services like Support team and he didn't react with me so now I have the same problem.

I know I am qualified I have no problem but check it when I talk to them. They said to me they cannot run for me background check again without organisation they can get order from Lyft not from me when I talk to lift team they said to me, your account account is suspended for no reason that's not my fault I didn't I did my best I sent all my documents, so the mistake that happened I'm not responsible for so when I talk to them no one gave me reason behind that the unable to talk to me, I sent to them my bills, everything so many prove to approve myself, but they refuse to react to make any action the situation Thank you so much

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User's recommendation: My recommendation for future to be very flexible with customers and candidate at the same time to be very professional so small things to be a problem between in between so it's really problematic if something and complete have to take a reaction or two do another process to solve the problem, but this is somebody for no reason for me. He doesn't make any sense. Anyway I'm not going to involve the policy of company but I try to say something logical thank you so much guys. God bless you

Carolyn G Sfw

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STILL NO DEPOSIT IN MY BANK ACCOUNT...

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I am very annoyed that Lyft Flexdrive has not paid me my earned pay since I submitted it on March 6, 2024. Corporate needs to get involved NOW. It's enough l returned your rental vehicle back early and I must wait 2 weeks for my partial deposit of $350 but to hold my earned pay all this time is illegal!!! Where is my pay Lyft???
View full review
Loss:
$460
Cons:
  • Deceptive

Preferred solution: Full refund

User's recommendation: NEVER TRUST DRIVING FOR LYFT

1 comment
Guest

I have a better recommendation, READ and UNDERSTAND the terms you accept first. In case you haven't figured it out (based on your lame comment) this is happening within the time frame YOU agreed to.

This is also the dumbest thing you could have done.

You worked forever for $126.00 and think you have something? Please do better.

Patricia Q Tok

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False vehicle claims I didn’t cause

Lyft - False vehicle claims I didn’t cause
Lyft - False vehicle claims I didn’t cause - Image 2
Lyft - False vehicle claims I didn’t cause - Image 3

Hi, my name is Patricia Quezada and I am reporting an incident that occurred a day ago on Monday evening. One of your drivers claimed that I damaged her vehicle but I was only in her car for five minutes.

I live down the road from my destination. unfortunately I am disabled and Uber and Lyft are my only way to get around independently. What happened was I didnt know that she falsely accused me of damaging her vehicle until the next morning when it showed up on my bank statement. She sat in my driveway range for 20 minutes I didnt think anything about it but now looking back I wouldve question why is she still sitting there?

Did she hit her car? Did she get a flat tire? I didnt know I didnt know anything was wrong because she didnt bring up any concern to me and I was outside on the phone looking for some stuff in my bag, but my neighborhood is extremely dark and so I thought that maybe she needed some help.. I didnt think anything about it.

I minded my own business and then she falsely accuse me of ripping into her furniture.

I could not have done that in the matter of five minutes nor would I have ever done that. I am a five star writer and Ive been writing with you guys for over 2 1/2 almost 3 years, thats not fair Im being falsely accused and I want to talk to a representative because I want to dispute this I want to get this off of my record and I want to get my money back they charged me $150 for damages I did not cause I am not that type of person nor would I ever do that.

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Loss:
$150
Pros:
  • Disabled
Cons:
  • Being falsely accused

Preferred solution: Full refund

Jasmin J Iha

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Lyft charge me twice for a ride

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Lyft charge me twice for a ride
Lyft charge me twice for a ride - Image 2

Lyft charged me twice for a ride and they have made it to where I cannot dispute or report the overcharge on their system it is not showing up on there account but is showing up on my cashapp account what do I do about that? how can I go about getting my money back for being charged twice for one ride when they have made it to where I can not dispute the charge can someone please help me with this because I need my money back they charged me $8.32 and then also charge me $8.66 for the same ride and now I cannot get in touch with anybody please somebody reach out to me at your earliest and fastest convenience asap my email is johnsonjasmin@***.com phone number 901- 275-****... my name is Jasmin Johnson and I would love an response and my money back please and thank you.

View full review
Loss:
$8

Preferred solution: Full refund

User's recommendation: If you have reported anything against lyft in the past they will retaliate by somehow overcharging your account please be mindful and play close attention to your account

Rebecca C Ped

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Y’all never answered the phone and my Lyft caught a flat and he left me stranded on Roosevelt and Kostner and I had to have my mom to pick me up from a dangerous neighborhood and they charged me for

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Y’all never answered the phone and my Lyft caught a flat and he left me stranded on Roosevelt...
Y’all never answered the phone and my Lyft caught a flat and he left me stranded on... - Image 2
Updated by user Feb 25, 2024

They never revolve my problem or called me back from this dangerous situation nor answer my calls but they took my money

Original review Feb 25, 2024
my lyft caught a flat and he left me at the gas station on Roosevelt and Kostner which was dangerous I had to call my mom to pick me up from the gas station and they charged me he didn't even get me home safely
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Pros:
  • He caught a flat and he left me dangerously

Preferred solution: Full refund

User's recommendation: And no one answered the phone what if something could of happened to me and how im going to show you a video of the gas station can’t you see where he dropped me off at

Tracey M Ibx

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I haven't been refunded

Lyft - I haven't been refunded
Lyft - I haven't been refunded - Image 2
I requested for a lyft driver and he/she didn't show up to pick me up ND I been asking for a refund and I still haven't received my refund on March 7, 2024 for $12.99 yet wheres my refund
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Loss:
$13

Preferred solution: Full refund

Shae D Cgf

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I was scammed

Lyft - I was scammed
Lyft - I was scammed - Image 2
My driver didnt pick me up I saw him drive to the location where I was going I tried to contact him he didnt answer me and I have the proof I am very upset now Im late to my appointment and I have his picture and Im going to post him on social media I want my money back now
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Loss:
$7

Preferred solution: Full refund

Ray B Gvl

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Refund Lyft cash

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Refund Lyft cash
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I purchased Lyft Cash for a ride and the app isnt allowing me to use Lyft Cash for rides...I demanded a refund asap... customer service sucks and there isn't any live reps to handle this issue now I have been robbed of $25...I recommend anyone that needs a ride to just call a taxi this is the worst app ever... total scam
View full review
Loss:
$25
Cons:
  • Scam artist

Preferred solution: Full refund

User's recommendation: Just cheaper and less of a problem with a taxi instead

Shae D Cgf

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The Lyft driver scammed me b

The Lyft driver scammed me b
The Lyft driver scammed me b - Image 2
The Lyft driver scammed me b - Image 3
He never picked me up I watch him on my phone drive to the location I was supposed to be dropped off I tried contacting him 5 times he didnt respond
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Loss:
$7

Preferred solution: Full refund

User's recommendation: I want my full refund back

HamidReza A Kyg

737334****

Lyft - 737334****
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Original review Mar 04, 2024

- At the 7:20 of Feb/20 when I picked up the Lyft passenger I stopped and waited for the lady coming out of the parking lot to pass me But instead of passing by me, he came straight towards me and hit me It seems that she was not paying attention to the road Then she started to run away And when I didn't let her pass, she ran away in the opposite direction. Since I took some pictures while she was running away she came back after 15 minutes.

- Also I recorded a video from my passenger as a witness

- I quickly replaced the broken headlight, now the car is fine, but Lyft has closed my app for two weeks now and I can't work. Please open my app.

Thanks again

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Nois J

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Refund

Lyft - Refund
Lyft - Refund - Image 2
The driver lyft not drop me at my location and cause he have accident with me and the lyft company still charged me $24
View full review
Loss:
$24

Preferred solution: Full refund

User's recommendation: Refund

Nois J

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Charge

Lyft - Charge
Lyft - Charge - Image 2
The lyft driver have accident with me and walk to to my job and they charge me $24 but my ride was $13
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Loss:
$24

Preferred solution: Information about the other driver

User's recommendation: Refund

Noel H Siy

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No star

Lyft - No star
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Lyft - No star - Image 4
They haven't giving back money only take it and I tried to call and couldn't get ahold of anyone like it's ur company have phone number that can be called
View full review
Loss:
$182
Cons:
  • Theft of my money

Preferred solution: Full refund

User's recommendation: Be careful

Sandaney D

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I want to discuss about my Lyft account

I want to discuss about my Lyft account
I want to discuss about my Lyft account - Image 2
I want to discuss about my Lyft account - Image 3
Hi this is sandaney dawlatzia I dont have any complaints . I appreciate my lyft great company help me to go online please reactivate my lyft account thanks from lyft great community and thanks from lyft great company
View full review
Loss:
$11
Pros:
  • I will be very happy to drive with lyft
Cons:
  • Lyft

Preferred solution: Deliver product or service ordered

User's recommendation: My future recommendation to all passengers is definitely I must have great respect to them any time

RECEP B

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I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura

Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura
Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura - Image 2
Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura - Image 3
Lyft - I need the 1099NEC and 1099-k ,1099NEC and summary tax 2021 for Recep Bura - Image 4
summary tax 2021 1099-k 1099NEC RECEP BURA In order to calculate the tax again Because we owe the government and it demands a refund.
View full review

Preferred solution: Tax 1099-k, 1099NEC summary tax 2021 RECEP BURA

User's recommendation: I recommend contacting Lift Support Center for assistance with any official papers.

Lyft FAQs

Winnie Murugi
Winnie Murugi
PissedConsumer Reporter

Lyft is a ridesharing company that specializes in auto lease, bicycle-sharing, and meal delivery in the United States and Canada. The services are accessed via the mobile application.

How does Lyft work?

To start using the services, a user should install the app and create an account having stated some personal information and credit card or e-commerce payment system details. After the service is completed, drivers and customers may rate each other. Lyft provides standard vehicle insurance.

How much is a Lyft ride?

The ride price depends on the ride route, type, availability, and demand. When entering the pickup and drop-off locations in the Lyft app, it should show the estimate of what your ride will cost. You can also use Lyft’s fare estimator on their website to get a fare estimate.

How to delete a Lyft account?

To delete your Lyft account, you should go to the Lyft website, log in, and submit a request in the ‘Delete account’ section. You will need to select a reason for your account deletion request. The request can be handled within 45 days. Once deleted, the account cannot be restored.

How to get a free Lyft ride?

You can earn free rides provided you refer friends or family members to use Lyft. Find a referral code in the ‘Free Rides’ section in your Lyft app and ask your friends to use it when they create a new Lyft account. Lyft also offers different discounts and promo codes.

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