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Charge after returning rental

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Hi I returned my Lyft rental car on 8/31 because when I picked it up on 8/24 my background check was still in process and it came back unsatisfactory so I was charged the $354 but could not drive to earn money. My question is would it be possible to get the full $446.72 refunded due to not being able to work?
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ID
#2849412 Review #2849412 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund
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New Reviewer

Fraudulent charge

Lyft - Fraudulent charge
Lyft - Fraudulent charge
Lyft - Fraudulent charge
Lyft - Fraudulent charge
Lyft - Fraudulent charge
Lyft - Fraudulent charge
I was charged for transactions I didn't use lyft I never have I own a car. I went to my financial institution they said to contact lyft they can only go back 6 months.
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3 comments
#2078624

I was also charged for rides I have never taken WTF!

#1943955

So you let someone rip you off for more than six months and you want your bank to help? Forget it... They probably won't because they probably think you either are in on this or know who is(and won't prosecute) hence sending you back to Lyft who will probably send you back to your bank.

#1963187
@PissedConsumer1943955

That’s true

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ID
#2255935 Review #2255935 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Report

Hi, Ive been trying to get ahold of someone at Lyft for some time now. I rode with Lyft a few weeks ago and I felt uncomfortable with my driver and the way they were wearing their mask. I felt unsafe. I would like to be refunded. Please get back to me at Hlipper1288@***.com Thank you!
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ID
#3110412 Review #3110412 is a subjective opinion of poster.
Location
Fontana, California
Loss
$18
Preferred solution
Full refund

Your driver was rude and cancel my ride when I got

No one ever got on the phone the phone system hang up on me. I am so unhappy with my Lyft experience this morning

User's recommendation: I'm not happy I wouldn't base off today.

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ID
#3110359 Review #3110359 is a subjective opinion of poster.
Location
Providence, Rhode Island
Loss
$24
Preferred solution
Full refund

I didn’t take the ride but I get charged for it I want my money back

Lyft - I didn’t take the ride but I get charged for it I want my money back
Lyft - I didn’t take the ride but I get charged for it I want my money back
Want my money back please I need help now, and I want my money back this is not not fair I get charge for something I didnt take and I really need my money right now by the time I texted you why now you guys should put my money back on my account please thank you and have a nice week

User's recommendation: Yes please please need help now.

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ID
#3110292 Review #3110292 is a subjective opinion of poster.
Location
Brockton, Massachusetts

I was hurt because no one was there to pick their delivery up.

I was hurt getting cement buckets out of my truck during a Lyft delivery. I was under paid as well. Before lyft even sends a Delia to a person on the app the weight of the items should be shown . Over 100 hundred pounds for 19 dollars and some change. No tip added totally unacceptable.
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ID
#3110243 Review #3110243 is a subjective opinion of poster.
Location
Western Springs, Illinois
Pros
  • You can make money instantly
Preferred solution
More money for this ride and paid to pick up 100 pounds unacceptable
New Reviewer

Upset about support

Lyft - Upset about support
I'm not getting help regarding my payouts on my account and i need to speak with someone physically.
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ID
#3110182 Review #3110182 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer
I am freezing I am disabled I been waiting for hours with your customer service online they took money off my card they have charged my card several times they wont refund my money they will not assist me with emergency assistance I am disabled I cant walk and I am...
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ID
#3110065 Review #3110065 is a subjective opinion of poster.
Location
Norman, Oklahoma
Cons
  • You can get charged without receiving your request
  • Need to be less discriminatory and negligent
  • No customer contact
Preferred solution
If you read all the comments I asked for emergency assistance as for customer service I’ve done everything I am freezing standing in the cold steel for four hours waving it took all my money off my card and they will not help me
New Reviewer

I need Lyft to have a better way to speak to an actual person.

I woke up this morning to 3 unknown charges in my checking account. I called all the numbers I could find, I get an automated voice saying either they can't help me or to use the app for help. Then it hangs up. I need an actual person to help me.
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ID
#3110035 Review #3110035 is a subjective opinion of poster.
Pros
  • Usually pretty fast pickup
Loss
$32
Preferred solution
Full refund

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New Reviewer

Driver never picked me up!

He stopped in from of my house and drove off! Drove to my drop-off point but not with me in the car! And close the ride out! Lyft says so

User's recommendation: Meet them outside when they pull up.

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ID
#3110007 Review #3110007 is a subjective opinion of poster.
Location
New York, New York
Cons
  • Ride not showing up had tough time reporting to customer service
  • No customer service contact
  • No customer service rep to talk to
Loss
$12
Preferred solution
Full refund
New Reviewer

Overcharged

I have taken a Lyft to and from the same location three times and it is usually about $30 a ride all of the sudden this morning it was $107. I have no idea why and would like my money refunded as soon as possible.
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ID
#3109764 Review #3109764 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Loss
$70
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Overcharged and terrible customer service!

I have taken a Lyft to and from the same location three times now and it is always been about $30. All of the sudden this morning I was charged $107 and I cannot get a hold of anybody for customer service. I would like my money refunded as soon as possible.
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ID
#3109749 Review #3109749 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Preferred solution
Price reduction

Double charged me

I was double charged last Saturday of $7.00.The first one was cancelled right away but I stgot charged.It still shows in my account.
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ID
#3109544 Review #3109544 is a subjective opinion of poster.
Location
Vancouver, British Columbia

Missed Customer Stop no phone # to call

No damn driver support phone number to call! This is not okay when a driver cannot reach out for critical needs and driver support.

User's recommendation: Need a driver accessible support phone number.

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ID
#3109241 Review #3109241 is a subjective opinion of poster.
Location
North Las Vegas, Nevada
New Reviewer

My ex used My card for him to have a ride without my consent..

It wasn't you, it was my ex. It ticked me off. He used my card without my permission. I got into it with him and I cancelled that card.
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1 comment
#2097776

No One Cares about your stupid domestic issues.... Call your bank, tell them what happened, prosecute and move on with your (LOL) life...

Do not go back to this fool. Do not go back to fools like this.

ID
#3109067 Review #3109067 is a subjective opinion of poster.
Location
Logan, Ohio
Pros
  • Usually have no problems
Loss
$8
Preferred solution
Full refund
New Reviewer

Thank

Call for pick update from you and you please let us in the morning to talk about the meeting with the family thanks and will miss it out for you and you all we

User's recommendation: Thank.

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ID
#3108861 Review #3108861 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

$15 refund, return after 10 days of my prescription glasses 1 lens in damaged condition. I had tipped driver cash my on return, but lens turned out to be damaged

Lyft driver brought in a lens in unusable condition as per visible and opticians looks yet at the door i paid $10 tip to driver. On top of that Lyft charged $15 to my credit card. I complained MANY times online but no response Regards Subhash Jetley 408-660-****

User's recommendation: Try not to need Lyft support as it is no good.

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1 comment
#2097777

Translation: I was STUPID enough to leave my glasses behind. In a normal course of business, they were damaged.

This would not have happened if I wasn't STUPID enough to leave my junk behind.

I now want to blame someone else. There, I fixed it for you.

ID
#3108853 Review #3108853 is a subjective opinion of poster.
Location
Rocklin, California

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