Lyft
Lyft Reviews
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Verified Reviewer New ReviewerAlleged Damage Charge
Lyft claimed they reviewed the $80 Damage Fee and it was correct. I wrote them back and told them to look at this driver's record for damage claims.
I don't think this is a 1-off occurrence.
I believe there's a pattern of rider abuse. Excluding the damage claim, the...
- Fast service
- Made up charges for damage
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Verified Reviewer New ReviewerEmergency i need to talked to someone
I doubt the driver intentionally took your item. What is he going to do with a baby carseat?
You better be careful what you accuse people of without proof. Could get you sued.
I’m really upset because I had my newborn outside with me waiting in the cold and someone jumped in our Lyft .
User's recommendation: Please have proof of who you are picking up my picture it’s literally on my Lyft account.
No pickup
I need help to complete the app application
Why I was billed twice and I paid cash to the driver?
User's recommendation: Lyft suck.
- Nothing positive to share
Lost phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLeft phone inside lyft
I left my cellphone in the car
Refund funds
User's recommendation: Do not use Lyft.
I drive for both Lyft and Uber. In 28 months I’ve conveyed safely 17,000 passengers and I always explain to them that above and beyond any tip or gratuity, if you enjoyed my ride please send a personalized comment.
I agree with Lyft not having live in person support as does Uber. Recently I heard Lyft dismissed 13,000 employees, and 13% of high end management. Plus they’ve closed most of their walk-in facilities. I’m so sorry you folks out there are having issues with these drivers.
On one occasion a female left her purse in my vehicle and I contacted Lyft support. I was told to keep the purse and if I don’t receive a response from Lyft you may keep the item or dispose of it. I reiterated to the Lyft representative on the phone that this individual has airline tickets and this is indeed a personal item. I immediately did everything in my power to locate this individual who was so greatful to obtain it within a few hours.
BTW only driving with Lyft for 3 months, I was voted driver of the month in 2018.
I’ll be back on the road sometime this month after my minivan has been serviced by my mechanic. Hopefully a better year for us all!